Phase One is more than our name.
It is our mindset.

Phase One:
solid foundations,
first things first.

Phase One is a human-centred research agency based in the Northern Rivers of NSW. Since 2020, our team has competed with the best in the business, delivering outsized value to a range of national and international clients, including airlines, banks, fintechs and retailers.

Co-founders Dawn Mischewski and Tim Rayner strive to keep the human perspective front of mind at all stages of the projects we develop and deliver for our clients. Our cross-functional team comprises specialists in qualitative and quantitative research, user testing and digital product design.

↓

 
Dawn.png
 

CO-FOUNDER

Dawn Mischewski

Dawn is a research and customer insights specialist.

Previously a director of strategic research consultancy, SMPR, Dawn now focuses on aligning research practice with the cadence and values of contemporary business: faster, cheaper, better!

Dawn is skilled at finding the signal in the noise and loves to explore new ways to create customer insight.

 
 
 

CO-FOUNDER

Tim Rayner

Tim is an innovation strategist, entrepreneurial educator, and workshop facilitator.

Alongside his work with Phase One Insights, Tim teaches “Leading Technological Disruption” in the Executive MBA at UTS Business School. He is excited by opportunities at the intersection of exponential technologies and new ways of working.

Tim is the author of Hacker Culture and the New Rules of Innovation (Routledge, 2018).